SHIPPING POLICY
IS SHIPPING FREE?

If your order address is in the United States or Canada, we will provide free shipping when the amount reaches 50 US dollars. There is currently no free shipping for other countries. If your order amount exceeds 70 US dollars, you can contact us by email and we will determine whether to provide free shipping based on your order amount.

If urgent delivery is required, an additional express logistics fee will be charged.

NOTED: Our delivery will take 5-15 business days (6-19 calendar days). However in some cases, please expect the delay 3-5 business days although we ship your order and provide the tracking number within 24 hour, it is the shipping carriers and the government who will decide when to deliver your order.


WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from our warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 2-4 weeks for your order to arrive in the USA and Canada. Other countries can take an estimated 4-6 weeks due to distance traveling and customs. If you choose expedited logistics and pay the corresponding logistics fee, the package will arrive within 5-7 days (US and Canada), and it will take 1-2 weeks to arrive in other countries. Please note, that due to the extreme popularity of our offers, these are only estimates.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGE FOR CUSTOMS AND TAXES?

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.